Frequently Asked Questions
Here are some of our most frequently asked questions.
If you have a question and don’t see it answered here, please call us!
How do I get your Product/Price List?
Call us at 305-519-3283 or send an Email to CustomerService@CrewConcierge.com
How do we make payment?
Crew Concierge accepts payment via money order and wire transfer/direct pay. Cash can be accepted for deliveries made to vessels calling in Port Everglades and Miami only.
How long does it take to fulfill an order?
Our regular order work week begins on Tuesday. Orders are due in by 1pm EST on Tuesdays. Orders are then entered into our system, Wednesday stock is pulled to fill the orders, Thursday the orders are palletized and prepped for shipment, Friday morning orders are ready to leave our warehouse bound for your vessels.
Is there an order minimum?
Yes, but it’s only $1000 USD. A bargain by any standard!
We are thinking of expanding our over-the-counter slopchest into a full fledged crew store. Can you help us with this?
Absolutely. We can help you design your merchandising space. Whether it be a converted storage locker or crew cabin, we can assist you with the design and retrofit of the space.
May we visit your warehouse?
We would love for you to see our operation and meet our friendly, enthusiastic team. Set up an appointment and we will gladly show you around, including our demo crew store located on site.